Psychologists, Social Workers, Counselors, MFTs

Crisis Intervention Team Guide: Methods for Using Data to Inform Practice


Course Description: This course helps local systems use data to implement Crisis Intervention Team programs that can improve the safety and effectiveness of law enforcement response to people experiencing behavioral health crises. It provides information about building necessary partnerships, documenting program activities, identifying key metrics, establishing data collection processes, analyzing and reporting data, using data to improve programs, and expanding capacity to collect and use data.

Learning Objectives:

  • Describe a step-by-step guide to help programs create a system to ensure they have the necessary components in place for an effective data collection and review process
  • Evaluate a breakdown of recommended data points, measurements, and metrics for CIT programs to collect that are broken out by three tiers

Course Components:

  • Online text (included)
  • Multiple choice online exam (included)
  • Electronic certificate of completion (free)

Course Credit(s): 2 CE Credit or Hour

Course Format: Online Text (format of this course is noninteractive)

Course Schedule: Self-paced

Course Author(s): Melissa Neal, DrPH, MPH, Julie Solomon, LSCSW, MBA, and Amy Watson, PhD

Content Publisher(s): Substance Abuse and Mental Health Services Administration

Course Author(s) Qualifications:

Melissa Neal, DrPH, MPH, Senior Research Associate, Policy Research Associates, Inc., Delmar, NY

Julie Solomon, LSCSW, MBA, Chief Administrative Officer, CIT International, Kansas City, KA, The Bizzell Group, LLC

Amy Watson, PhD, Professor, Jane Addams College of Social Work, Chicago, IL, CIT International Board of Directors 

Course Level: Beginning/Introductory, Intermediate, Advanced

CEmobile, LLC, #1558, is approved as a provider for social work continuing education by the Association of Social Work Boards (ASWB), through the Approved Continuing Education (ACE) program. CEmobile, LLC maintains responsibility for the program. ASWB Approval Period: 5/2/2018-5/2/2021. Social workers should contact their regulatory board to determine course approval for continuing education credits.
Social workers participating in this course will receive 2 clinical continuing education clock hours.

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